Privacy Policy
Last updated: January 12, 2026
At Eleva Pulse, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
We collect information that you provide directly to us, including:
- Health Data: Menstrual cycle information, symptoms, mood, temperature, medications, and other health-related data you choose to track
- Account Information: Email address, name, and password (encrypted)
- Location Data: Approximate location for weather correlation features (only when you grant permission)
- Device Data: Device type, operating system, and app version for improving app performance
- Wearable Data: Health data from Apple Health or Google Fit (only when you authorize connection)
2. How We Use Your Information
We use your information to:
- Provide and maintain the Eleva Pulse app and its features
- Personalize your experience and provide customized health insights
- Send you period predictions, appointment reminders, and health reports (if you opt-in)
- Improve our app through analytics and user feedback
- Provide customer support and respond to your requests
- Detect and prevent fraud, abuse, and security incidents
3. Data Storage and Security
Your health data is stored securely:
- Encryption: All data is encrypted both in transit (TLS/SSL) and at rest
- Cloud Backup: Optional cloud sync through Supabase (encrypted and secured)
- Local Storage: Data is stored locally on your device by default
- No Selling: We never sell your personal health data to third parties
- Access Controls: Strict access controls ensure only you can access your data
4. Data Sharing and Disclosure
We do NOT share your personal health data except:
- With Your Consent: When you explicitly choose to share data (e.g., exporting to a doctor)
- Service Providers: With trusted service providers who help us operate the app (e.g., Supabase for cloud storage, Resend for email notifications) under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or to protect rights and safety
- Aggregate Data: We may share anonymized, aggregate statistics (no personal identification)
5. Your Privacy Rights
You have the right to:
- Access: Request a copy of all your personal data
- Deletion: Request deletion of your account and all associated data
- Correction: Update or correct your personal information
- Export: Export your health data in a portable format
- Opt-Out: Opt out of email notifications and data sharing at any time
To exercise these rights, contact us at privacy@elevapulse.com
6. Third-Party Services
Our app integrates with:
- Apple Health / HealthKit: To sync health data from Apple Watch (iOS only)
- Google Fit: To sync health data from Android wearables
- OpenWeather API: To provide weather correlation features
- Supabase: For secure cloud data storage and sync
- RevenueCat: For subscription payment processing
- Resend: For sending email notifications
These services have their own privacy policies, which we encourage you to review.
7. Children's Privacy
Eleva Pulse is designed for users aged 13 and older. We do not knowingly collect data from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us immediately.
8. International Data Transfers
Your data may be stored and processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@elevapulse.com
- Website: elevapulse.com
12. HIPAA Compliance
Please note: Eleva Pulse is a personal health tracking app and is NOT a covered entity under HIPAA. We are not a healthcare provider, and the app should not be used as a substitute for professional medical advice, diagnosis, or treatment.
Your health data belongs to you. At Eleva Pulse, we believe in transparency, security, and putting you in control of your personal health information.